If upon inspection, it was found that the item does not fit these requirements and is no longer in sale-able condition, it will be sent back to the customer at their expense.
To request an exchange, please email firstname.lastname@example.org
Refunds for Damaged Goods
xkarla only offers full refunds for damaged goods. If an item appears to be damaged upon delivery, you must request a return or exchange within 14 days from the date your order is received.
Once your damaged product return is received and inspected, we will notify you if your return is accepted or declined.
If your return is accepted, your refund will be processed and applied to the original method of payment.
Note that refunds can take up to 7-10 business days to appear on your bank account due to varying processing times between financial organizations.
To request a refund, please email email@example.com
Shipping fees are non-refundable. The original shipping fee will be deducted from your refund.
Price Adjustments and Matching
We do not offer price adjustments on purchases made anytime prior to or after a sale. We reserve the right to change prices and promotions without notice.
We do not offer price matching.